Changing Times

“Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself.” ― Rumi

By: Jeff Mortimore, RSI Community Connector


We’re a couple of months into this lockdown and crisis, and it’s starting to wear on many of us. We continue to experience boredom, tiredness, and emotional exhaustion. We experience it as an ongoing burden and can’t wait for it to be over. We lose patience and want to do anything else but this. That all makes sense. It’s also exactly why we have difficulty sticking to habit changes, to long-term commitments, to ongoing projects, and long-running challenges. The good news is, with the boredom and tiredness we’re feeling from the lockdown and pandemic, we have the perfect practice ground. This is the time to practice, right when we’re feeling like not facing this difficulty.

It’s pretty clear that change is the one constant in our lives that will occur at some point. Strangely, change is the one thing that many of us resist and fear the most. As I look out my window today, I see so many people adapting to change by adopting new habits such as walking, enjoying nature, and getting outside in other ways. The trails I run on are now shared with people I have never seen before. Bike sales are up 121%, with most bike stores overwhelmed by demand. By the end of April, many stores and distributors had sold out of low-end consumer bikes. Now, the United States is facing a bicycle shortage as global supply chains, disrupted by the Coronavirus outbreak, scramble to meet the surge in about essential business!

My point here is, that in spite of the winds of the pandemic, I am seeing so many people committing to transformative change. Whether it’s because we suddenly have more time to consider the benefits, or whether we are now looking more within ourselves, people are changing. With uncertainty surrounding us, what a perfect time to consider the benefits of positive change in your life. If you haven’t yet considered a change in your life, or are somewhat resistant to change, know that whether you resist or adapt change will take place nonetheless.  The fact is that most people prefer to stay within their comfort zone, but I’m a firm believer that if you are the one that initiates change, it will be easier to adapt. So, how do we get ahead of change and develop a more proactive mindset? Perhaps it might help to look at the benefits of change as a reward system to develop a new perspective.

Personal Growth: When you look back at some of the past changes in your life, are you not a better person for it? For many of us, our greatest changes came with a pretty high level of resistance. But, having the gift of retrospection, today you can see the benefits that change made brought to your life.

Flexibility: We all have the gift (or curse) of our own belief system. Our belief system governs how we adapt, adjust, or resist new experiences. Frequent changes make it easier to adapt to new situations, new environments, and new people. As a result, there isn’t as much of a shock when experiencing abrupt changes.

Resilience: I love the power of resilience, but unfortunately, resilience can only be learned through experience. It is built through the process and the experience of dealing with adversity. But, resilience has everything to do with change and the personal power to adapt and overcome the situation.

The snowball change:  I’m not a huge fan of clichés, but there is the saying “as one door closes, another opens.” I can’t tell you how many times my own personal change has come through failure or disappointment. Often we give up because we cannot accomplish the difficult task of making a significant and immediate change. That is when small changes become extremely valuable. Though one shift at a time, small changes will eventually lead you to the desired big one.

Each change in our life is about turning a new page and creating a new chapter. When you think about it, what would your life really be like if it always stayed the same? We all long for change, but sometimes we hesitate when it comes. So next time you get the temptation to avoid or resist, aim instead to initiate the experiences that will lead you to where you want to be.

And remember—if there were no change, there would be no butterflies!


Learn more about Jeff’s work at RSI on our Community Connections page.

Embracing Our Fear

By: Jeff Mortimore, RSI Community Connector


“We are more often frightened than hurt, and we suffer more from imagination than from reality.” –Seneca

As we begin to see many states usher in the process of re-opening their economies, I can’t help but wonder about the fear and anxiety that attends this process. I see photos of crowded beaches, passengers filling planes, and patrons at bars, and I wonder if we might be moving a bit too fast. 

The anxiety and fear that we’ve had to endure the past two months has been palpable, and we are doing our best to embrace the “new normal”. But I wonder, what is the “new normal” supposed to look like? We have learned that we’ll be in a better position if we can face possible threats with a calm mind, alert to our internal signals, but we can’t be expected to anticipate every possible negative outcome. Being told to stop panicking never helps anyone, but we benefit by understanding that being overwhelmed by fear will hurt us more. Our imaginary fears harm us more than reality ever does.

We’ve adapted to this pandemic pretty well, adopting the new safe practices of wearing masks, sanitizing our world, and keeping safe distances, but the fear is still out there. For many it won’t be safe until we have vanquished the virus with a proven vaccine. Fear, however, is not the same as anxiety.  Understand that we are anxious, and it’s because we are facing an uncertain future. Hence, we create our own storyline of outcomes. The solution to this, then, isn’t worrying more—it’s doing all we can to either find clarity, or working to accept that uncertainty is part of our life. Once we’ve faced that reality, some of the shock goes away and we can then think about how to prepare for the journey ahead.


Learn more about Jeff’s work at RSI on our Community Connections page.

The New Starting Line

By: Jeff Mortimore, RSI Community Connector


“It’s not how you start that’s important, but how you finish.” 

That quote is attributed to Jim George, a Christian minister and inspirational speaker, and it’s a quote you might have heard before. For the most part, I agree with this statement and I have used it a lot in my athletic background. But, there’s also the well-used Nike quote, “there is NO finish line!” I’ve been thinking a lot about the analogies of toeing the starting line these days and finding our way to a new starting line in the midst of this pandemic.

Looking back, I remember the many days of training that built up to race day. The routine, the pain, the sacrifice, and all of the hard work leading up to one moment. When the big day arrived, I could barely contain myself, flushed with the emotions of anxiety and anticipation. All of that preparation, the days of practice, now culminating at this moment. The exhilaration giving way to the knowledge that it was time to be present and perform. It takes a lot of courage to show up at the start line, preparing and dedicating yourself for this particular moment. Trusting that you’ve done the work, but also feeling the fear of the unknown journey ahead. Whether it’s sports, family, work, or favorite pastimes, we’ve all felt that mix of emotions when it’s time to show up at the starting line.

I’m guessing that many of us are anxious to get to the starting line these days. Much of our discipline and preparation has been canceled, changed, or if you’re fortunate enough, postponed. One thing is for sure, we will all have to find our way back to the starting line at some point. So, with the next race on the horizon, there are some things to bear in mind as we inch our way back to that starting line. Here are some thoughts to consider while we wait for the starting gun:

Know that the race will not be the same as before: Maybe it will look like a marathon, or maybe a series of sprints, unexpected hills, and dizzying descents, roots, rocks, and washouts. The race has changed, and we will have to adapt. Reaching the finish line will require emotional agility, adjusting expectations, and a different training regimen. Our jobs, relationships, community, and practice will probably not look the same when the starting line appears, and the best time to prepare yourself is before the race begins.

Technique and tactics are essential: Most successful competitors have spent significant time learning about the necessary tools and techniques that will make the race ahead more enjoyable. It’s not just about showing up, but HOW you show up. How will you handle the new landscape ahead? The best way to prepare is to embrace the change, and develop new tactics for success such as mindfulness, empathic listening, and self-awareness. 

Finding joy and gratitude: Yes, the race might have changed, but this is now a chance to adapt your skills, open your heart to new opportunities, and prepare yourself to show up in a state of readiness. When you arrive at the starting line, you will not doubt yourself, but rather show up in a state of emotional preparedness.  

For those of us who have taken the time to adjust our strategy and technique, it will be the start of a new and amazing journey.


Learn more about Jeff’s work at RSI on our Community Connections page.

RSI is Seeking Dress Shirt Donations

We are currently seeking donations of extra-large or bigger dress shirts. Please consider sharing this information with friends or family who may be interested in helping out.

These shirts may be used as a substitute for Personal Protective Equipment (PPE) while we continue to work hard to gather all of the necessary supplies for our homes and employees.

For any questions or for drop-off and pick-up information, please contact us at (218) 740-7603 or

Thank you!

Positive Transformation During This Difficult Time

Written by: Roni Horak, RSI Clinical Director for Behavioral Health and Counseling Services


Our vision for moving forward continues to shift as our world is adapting to many changes in our safety needs, protocols, and day-to-day practices. Living in a time of pandemic is difficult, to say the least. However, how we choose to navigate this journey can have a profound impact on what our lives will look like on the other side of this. If, for a moment, we were to work with the notion that the only choice was to navigate this time period with a mindset of opportunity for personal growth, what would our world look like? What positive changes would we see?  Embracing an “opportunity mindset” and framework when in difficult situations will help us rise to a level of positive transformation.    


This is a time to look for transformation in ourselves and our lives.


A time for changes, of discarding things that bogged you down and brought negativity or influenced you to go outside of your own values or ethics. It’s making small agreements with yourself about what will continue to be important in your life and what you want to let go of.


A time to focus on long-awaited goals and dreams, of looking at the things we felt we didn’t have the time for and can now dedicate ourselves to accomplishing.


A time to prioritize what we value, and what we want to spend more time doing in the future. A time to recognize what has been put to the side due to the rush of life, conflicts, or lack of support. 


This is a time of refocus and renewal.



Learn more about Roni’s work at RSI on our Outpatient Counseling page.

It’s National Nurses Week!

Written by: Claire Farmer-Lies, Marketing and Communications Specialist


National Nurses Week starts today and goes til May 12th!

We are so grateful for our team of talented RNs and LPNs, and the crucial support they provide to our homes, the people we support, and to all of our direct-care employees.

An excerpt from a letter to our Health Services team, written by Executive Director Jon Nelson:

May 6, 2020 is National Nurses Day, part of National Nurses Week that runs through May 12, 2020. May 12 is the birthday of Florence Nightingale. If you do not know who she is you should Google her. Especially because our very own Health Services Director, Mary Hallsten, is nominated for the Florence award this year. This award recognizes the nurses in our region who best represents the traits of Florence Nightingale – Empathy, Innovation, and Mission.

When Mary learned of her nomination, she was quick to point out that any success she has had is due to the wonderful group of nurses at RSI.

RSI’s nurses had us prepared for dealing with something like COVID-19 because of all the training, protocols, and support mechanisms they have put in place. Their focus on the details of proper handwashing, cleaning and sanitation, use of protective equipment, and monitoring people for signs and symptoms, has put us in a good position to manage the concerns that come with COVID-19. None of us should take this for granted. Having nurses available to support us during this crisis is making the fear and anxiety that comes with COVID-19 more manageable.

Please join me in thanking RSI’s nurses for everything they do every day at RSI. For the caring and compassion they bring to their jobs and for their commitment to supporting anyone who wants to live more independently at RSI. Please extend a word of appreciation to any nurse you see this week and let them know you recognize the value they bring to RSI.

Thank you to all RSI nurses, you deserve the recognition.


Searching for Certainty in Uncertain Times

By: Jeff Mortimore, RSI Community Connector


I’m probably like many people these days, spending a lot of time trying to dissect the news and educating myself on how best to navigate these uncertain waters. Unless I’m missing something, I have yet to see anything certain about the path ahead. We think there are experts, looking to science and modeling, who can see the future ahead. However, we often see these claims refuted, only to be replaced with blame and frustration. We make ourselves delirious, spinning our minds through the same handful of scenarios we come up with over and over, never feeling any closer to a resolution.

However, it seems a great paradox of life that it is actually through embracing the uncertainty, we thrive. Our lives are greatly determined by what we do when faced with uncertainty. Without uncertainty, we might never grow because we would never be pushed beyond our comfort zones. Contrary to popular ideas, not knowing exactly what will happen in our lives is okay. In fact, it can actually be quite liberating…if you can begin to let go. We are all different in how much uncertainty we can tolerate in our lives. Some people seem to enjoy taking risks and living with unpredictability, while others find the randomness in life deeply distressing. But, we all have our limit. If you feel overwhelmed by uncertainty and worry, it’s important to know that you’re not alone. As they say, “we’re all in this together!”

I don’t pretend to have all (or any) answers to this new crisis, as it’s new ground to cover and the landscape is a little less defined. However, I do know that worrying about the future is a bit tricky.  Unfortunately, chronic worrying can’t give you more control over uncontrollable events; instead, it just robs you of enjoyment in the present, saps your energy, and keeps you up at night. But, there are healthier ways to cope—and that begins with adjusting your current mindset. 

For myself, I have to begin by forcing myself to look at my mindset. What real control do I have to save our world, our community, even our businesses? However, I do have control of who I contact, how I contact them, and what message I convey. It all comes down to my attitude and emotional response, and that can make a difference to a person who needs love and connection in their life. Some of my recent conversations have been transformative, yet so simple. I don’t think that we as human beings are looking for anything sensational at this point, but it is in the reflection and reassurance that we get our strength.

I think there is a sense of peace when we can learn to accept uncertainty, and recognize when you feel the need to be certain. One of the surest ways to avoid excessive worrying about the future is to focus on the present. Instead of trying to predict what might happen, switch your attention to what IS happening right now. By being fully connected to the present, you can interrupt the negative assumptions and catastrophic predictions running through your mind. I have heard it said that the furthest distance in the universe is from the head to the heart, but it is in the stillness that we find this path. It is in the quiet space that we can get out of our heads and connect deeply with ourselves, thereby allowing ourselves to be open to possibilities and opportunities when they arrive. But, here’s the big takeaway: this might take a new dedication, a new mindset, and a new way of seeing yourself and the world. But, I do think that this is a time to be kind to yourself, be more curious, and attend to your need for becoming more grounded in the reality of uncertainty.


Learn more about Jeff’s work at RSI on our Community Connections page.

Supporting our Children While Caring for Ourselves

Written by: Roni Horak, RSI Clinical Director for Behavioral Health and Counseling Services


Everyone struggles in their own way, and we always view the world from our own lens. When we experience challenging moments and traumatic events, we naturally react and respond in different ways as well. Through the aging process, we also develop tools and coping mechanisms based on our past traumas, triumphs, and life experiences. 

Have you ever noticed that when you are around calm people you feel calm? Similar emotional exchanges can occur with stress, anxiety, and frustration coming from others, and we may respond in the same way. Young people are no different in this. While children have the ability to experience a range of emotions and challenges just like adults, they may rely more on changes in behavior and emotional dysregulation to express their feelings.

Helping children during this time can be challenging, as we are also attempting to understand what’s going on around us and trying to maintain balance. Parents will make more progress by taking care of themselves and by “putting their oxygen mask on first” so that they can take care of others. In my practice, I often use metaphors to help us understand concepts, and this is one I find particularly helpful. I know there are parents out there trying to manage these sudden and drastic changes to our everyday life, so there is no better time to make sure you put your “oxygen mask” on first right now. Allow yourself some grace during this time. I know that things have changed in so many ways and you’re suddenly cooking more meals, doing more cleaning, helping your children with eLearning, and spending long hours at home. So, to all the parents out there: you are amazing and you are doing the best you can, so remember to be patient with yourself. It’s also important to extend that patience to the children in your life who may be struggling to understand everything that is going on in the world right now.

A round of applause for all of the young people who have been through so much this year and continue to push through. They are staying in more, they are away from friends and loved ones, they have new routines and rules, and so many other changes that they may not understand fully. Children can be extremely resilient but every day our little humans are experiencing this right along with us.  


Things to watch for during this time:

Here are some things that can indicate anxiety, fear, stress, and confusion in children: 

  • Excessive crying or irritation
  • Returning to behaviors they have outgrown
  • Excessive worry or sadness
  • Unhealthy eating (undereating or binge eating)
  • Change in sleeping patterns
  • Irritability and “acting out” 
  • Difficulty with attention
  • Decreased concentration
  • Avoidance of activities enjoyed in the past
  • Unexplained headaches or body pain
  • Small tasks appear to be overwhelming

Ways to support children:

  • Reassure safety by going over everything that your household is doing to prevent illness such as good exercise, cleanliness, and social distancing.
  • Offer to help them look at what they CAN control and let the rest go. Offer to help them look at what they CAN do versus what they aren’t able to do at this time.
  • Honor and validate their feelings. Facilitate a conversation about what each family member is feeling during dinner time and share how your family unit will overcome.
  • Encourage and model a hopeful attitude. This will pass in time, and our lives are forever changed, so look at the positive aspects this time has provided and will continue to provide for our new future.
  • Share tools and coping options such as stretching, tag in the yard, yoga, or writing a letter to a friend or loved one.
  • Limit news coverage. We want to stay informed, but excessive coverage may have a negative impact on emotions and increase fear.
  • Monitor misinterpretation of news and correct it. Pay attention that comes from organizations like the Center for Disease Control (CDC) and other credible sources.
  • Keep a routine (structure your day, take breaks, and maintain a high-quality evening routine that promotes good sleep)
  • Find connections in new forms (phone calls, handwritten letters, and video meetings)
  • Last but not least for the parents and caregivers, “put your own oxygen mask on first.”



Learn more about Roni’s work at RSI on our Outpatient Counseling page.

Resilience in Life’s Challenges

By: Jeff Mortimore, RSI Community Connector


“Do not judge me by my success, judge me by how many times I fell down and got back up again.”
― Nelson Mandela

I love the word resilience and have always been drawn to stories of survival and overcoming the odds. Adversity is sure to come to each of us in life. Will we be crippled by it or see an opportunity for growth? The answer lies in our ability to be resilient.  

Perhaps the best definition of resilience is: “the power or ability to return to original form or position after being bent, stretched, compressed; elasticity. The ability to recover from illness, depression, setback, or the like: buoyancy.” 

This pandemic has challenged us in many ways. Many of the stories I hear these days are framed as stories of loss. Whether it’s losing a loved one, employment, or just everyday routine. We have all experienced loss in some way. But, for many of us, this loss has led to opportunity. 

First, resilience takes a lot of self-discipline. It takes a lot of concentration to block out the noise and the clutter of all the negative voices trying to get through. It would take a lot of self-reliance to avoid blame and contempt. That self-reliance to know that in your heart and mind you have the skills, the talent, and the strength to overcome adversity. Cultivating a resilient character turns failure into success. Our history is riddled with these stories, from celebrities to everyday heroes. A resilient person doesn’t give up. A resilient person will, in spite of obstacles and setbacks, transform failure into success. Resilience is not always an easy practice. Unfortunately, it is built through challenging experiences. However, after some personal experience and research, I‘ve been able to see some common threads.

Resilience comes from within: Resilience requires personal initiative. As a resilient person, you have to count on yourself to bounce back. Although resilience is an independent practice, it’s also tied to others. The more people you are responsible for, the greater your motivation to begin again- the stronger the reason, the stronger the motivation!

Resilience has an element of creativity: Resilience is rarely scripted. With resilience, you are able to look at a situation, assess the landscape, and creatively take the best way out. You need to develop the ability to ask yourself tough questions and answer honestly. If you had something to do with your outcome, be honest and take responsibility for it.

Resilience requires an element of humor: It’s hard to see the humor in loss, and you may cry until you start laughing, but a sense of humor is so important when turning your life around. You’ve got to take your goals and strategy seriously, and you have to take yourself seriously. But when the time is right, it’s also important to be able to laugh at yourself and your situation.  

The funny thing about resilience is that it has a compound effect on our sense of self-awareness.  Survival can lead to confidence and an ability to see yourself differently. This pandemic is challenging us all in different ways, some more than others. But in the end, it will be those that have developed resilience who will bounce back with more insight and confidence. It starts with clarity, and you don’t get it through the news. I urge you to take the time to look deeply into yourself and the lessons learned daily. What can I do better? Who can I treat better? What do I need to add or subtract in my life to lighten the load and heaviness of this situation? Resilience requires initiative, and today is a great day to start!

Learn more about Jeff’s work at RSI on our Community Connections page.

The Power of Words and Positivity

Written by: Roni Horak, RSI Clinical Director for Behavioral Health and Counseling Services


The language and the negative lens we sometimes use to view things have become increasingly bothersome to me. The words we use impact how we interpret the information that is coming to us. I worry that some of the terms I have been hearing more of recently could lead to increased anxiety, depression, and feelings of isolation. 


Social Distancing: In the context of health and safety, “social distancing” means to physically stay six feet or more from others to limit the spread of infection. Here, “distancing” is used to describe physical space. However, we know now more than ever that we can remain social without sharing a physical space. We could think of “social distancing”  as physical safety or our safety bubble.

Social Isolation: This is another term that is often used when talking about safety measures. However, we know that people are actually using social media like Facebook, video conferencing like Zoom and Skype, TikTok, YouTube and a variety of social tools to stay connected. There is no need to isolate completely. We do, however, have to find a way to connect differently. I’ve heard some people say that they actually feel closer to others now. People have reconnected, mended fences. I prefer to use the term “social reconnection.”



There are a variety of new words being used during this time. We may not always choose the best way to describe or influence during a crisis, but we can reframe our understanding of these words without losing their meaning and importance. At times of crisis, it is natural to experience a variety of emotions from one moment to the next. It is my hope that after the dust settles we see this experience for what it is and then put things into a healthy perspective. 


Remember that these words are used out of necessity, to be sure we share a common understanding of the world around us at this moment in time.  However, there are ways we can take these ideas and look at them more positively without losing the importance of their meaning and our shared mission for safety.

Learn more about Roni’s work at RSI on our Outpatient Counseling page.