A Few Commonly Asked Questions

If you have further questions or need more information, please contact us.

Are clients able to choose where and with whom they live? 
We realize a person’s happiness is greatly dependent on having supportive, patient and respectful people in one’s life. Therefore, we learn as much as possible about clients during the screening process so we can work with them and their team to determine the best placement. We strongly recommend that potential clients visit the home to meet residents and staff.

Are family members and friends allowed to visit clients at their home? 
We encourage clients to continue growing in their relationships with people who are important to them. We do all we can to support their desire to spend time with family and friends in their own home and offer privacy during visits in a secure and caring environment.

Can clients keep over-the-counter medications and take them as needed? 
As long as we obtain a doctor’s order and approval, clients can keep over-the-counter medications at their bedside. We may ask that clients report to staff when they take them so we can track usage and results. If another person in the home is at risk for unsafe medication consumption, we may require that it be kept in a locked location.

Do nurses work regular shifts in the home? 
No. RSI nurses visit clients a few times a week, and more often if there is a need. They are also available 24 hours a day by phone for any staff questions or client concerns.

Do you maintain a waiting list for your homes?
No, but we do keep in contact with anyone interested in our services and are always happy to discuss placement options. View current openings here.

Do you provide only residential services?
No. While RSI was established in 1978 as a nonprofit organization providing residential services in ICF/DD settings, it has since broadened its mission to include a variety of services designed for people with any disability. RSI provides residential (ICF/DDsupported living settings , board and lodge), In-Home Family Support, Independent Living Services (ILS), Respite , and Adult Mental Health Rehabilitation Services (ARMHS). We also offer consulting and support for using remote monitoring technology in the home.

Does a nurse administer medications? 
No, we train our direct care staff to administer medications via a comprehensive medication course. We have a very strict medication protocol in place to ensure medications are administered safely.

Does RSI provide intravenous (IV) therapy? 
No, but we bring clients to medical appointments, which may include outpatient IV therapy.

How are services paid for? 
Services provided by RSI are paid through Minnesota Medical Assistance and state and county funds. RSI also accepts private pay.

How do the medications get to the residence? 
The nurse will explain how we work with the prescribing physician and our pharmacy to have the medications delivered.

How does one obtain public funding?
To obtain authorization for public funding for any of RSI’s services, you may need to contact your county social services department or county health department. Please feel free to ask RSI for assistance with this process.

How does RSI determine if it can meet the needs of someone seeking services? 
RSI has a long history of successfully developing services to meet the unique needs of people with disabilities. With an experienced team from both the medical and behavioral fields, we have the resources to offer supports across the spectrum of services being offered. This has allowed RSI to serve people with any type of disability, including those who are medically fragile or who have high behavioral needs, and help them maximize their ability to live the life they choose.

How will clients get to their medical appointments? Will they have to take a bus?
RSI staff go through vehicle orientation training so they can safely transport clients to all medical appointments and be there to offer assistance if needed. If clients prefer to take a bus with staff, arrangements can be made to do so.

Is ARMHS available to clients who receive other services? 
Yes, ARMHS works in conjunction with case management, financial management, employment resources, CD programs, outpatient mental health services, assisted living and board/lodge facilities, and supported living settings. ARMHS services cannot be provided to individuals who receive ACT, T-ACT, or are currently residing in an Intensive Residential Treatment (IRT) facility, prison, nursing home, hospital, or chemical dependency treatment facility. ARMHS can be set up once the individual is transitioning out of one of these residential settings or if they discontinue T-ACT services.

What are the responsibilities of RSI nurses? 
Nurses oversee clients’ health and medical needs, train staff on medical procedures and medication administration, supervise staff in providing appropriate medical care for all clients, and serve as the medical consultant on each client’s team. They also act as a liaison between health care providers and clients.

What happens if clients get sick and a nurse is not present? 
RSI has 24-hour on-call nursing support available to direct clients’ medical care, even if a nurse is not present.

What structured activities are offered? 
Activities vary depending on the client. Our coordinators help each client develop a plan based on personal goals and interests. Activities could include attending school or classes, looking for employment, pursuing hobbies and interests, going out for coffee, exercising, and attending clubs or social events. We also offer small-group activities that are agreed upon by clients living in each house.

Will clients be given time alone (without staff supervision) in the home or the community? 
This is an individual decision made by the client and their team. Some clients can safely remain alone for periods of time while others may need staff supervision at all times.